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How do I apply for a member account?
Refer to our member FAQ here.
How do I login into my account?
Click on the Member's menu item located at the top at of the webpage.
When I tried to login, it says my account is not activated
All member accounts are activated upon registration. If your account has
been deactivated, please contact us for account reactivation.
I have forgotten my login password, what can I do?
At the login page, click on the Forgot Password link located below the
login button. Enter your registered email address and we will sent the recovered
password to your email.
Can I withdraw my membership?
Yes, please write
to our customer service, clearly stating your IC Number and Username to process
your withdrawal. Withdrawals are only applicable for balance amount of RM10 and
above. Once your withdrawal is approved, we will issue you a cheque 14 days from the date of
approval.
Is there a validity period for my paid credits?
There is no expiration date for all paid credits, however if your account
has not been active (made product purchases) over a period of 1 year, an administrative
charge of RM50 will be applied per year.